Welcome to Flora International. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and purchase our herbal skincare products.
By using our website and services, you agree to the practices described in this Privacy Policy.
1️⃣ Information We Collect
We may collect the following information:
Personal Data
- Full name
- Email address
- Phone number
- Billing & shipping address
- Payment information (processed securely through third-party gateways)
Automatically Collected Data
- IP address
- Browser and device information
- Pages visited and actions taken
- Website usage analytics (via Google Analytics)
Communication Data
- WhatsApp messages
- Contact form submissions
- Email conversations
2️⃣ How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer support
- Send order updates and promotional offers (if subscribed)
- Improve website performance & customer experience
- Prevent fraud and enhance security
We never sell or misuse your personal data.
3️⃣ Cookies & Tracking Technologies
We use cookies to:
- Help the website run smoothly
- Save user preferences
- Analyze visitor behavior
- Improve shopping experience
You can control or disable cookies through your browser settings.
4️⃣ Data Protection & Security
We implement strong security measures to protect your data including:
- SSL encryption
- Secure payment gateways
- Restricted data access
However, no online system is 100% secure — but we work to protect your information at all times.
5️⃣ Third-Party Services
We may share necessary details only with trusted partners such as:
- Payment processors
- Shipping and courier services
- Marketing & analytics platforms (Google, Meta, etc.)
These services follow strict privacy rules to protect your personal data.
6️⃣ Your Rights as a Customer
You can request to:
✔ Access your stored data
✔ Correct inaccurate information
✔ Withdraw marketing consent
✔ Delete your personal data (except for legal & order history records)
Simply contact us at:
📩 info@flora-international.com
📱 +92 329 5359753 (WhatsApp)
7️⃣ Children’s Privacy
Our website and products are not intended for children under 13.
We do not knowingly collect data from minors.
8️⃣ Policy Updates
We may update this Privacy Policy when needed.
The latest version will always be posted on this page.
✅ Contact Us
If you have any questions about this policy or need support:
Flora International — Herbal Skincare Brand
📍 Pakistan
📩 info@flora-international.com
📱 WhatsApp: +92 329 5359753